Your new company

A well-established family run busines. Leader in sourcing, design and manufacturing.

IT Support Analyst to help support the day-to-day activities of the business. This position requires a hands-on, onsite presence at their Oldbury Head Office, however, there will be occasions when you may need to visit one of their other West Midlands based sites or work from home.
The IT Support Analyst will work within the Group IT Team. The Group are in the process of a digital transformation including implementing an automated warehousing solution. The role will also assist in this transformation project, including the transition of the Companies within the Group to the new Group network. The role will also involve maintenance, training, and user/technical support.

What you'll need to succeed

• Experience working in an IT Support Desk environment
• Experience of working with Dynamics NAV (Not essential)
• Experience of working with WMS systems (Not essential)
• Windows 10/11, Server 2012,2016,2019 Standard, Hyper-V Systems Managing tickets in a service desk.
• Understanding of LAN, DHCP, DNS
• Understanding of Printers & Barcode Scanners
• Experience with building assets.
• Experience of creating and editing users in Active Directory and Azure AD
• Experience of Exchange Admin 365
• Ability to follow instructions in detail.
• Experience of working within a small IT team

What you'll get in return

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.