We are looking to recruiting a personable, flexible and motivated Senior Support Worker to work across the area guiding and support teams in matters of practice, quality, performance, compliance and resource management, in need of a caseload of complex-needed service users. Line manages support workers as needed for temporary periods; deputising for Service Leads and playing a key role in supporting targeted failing services.

You will be covering Swansea, Cardiff, Pontypridd, Merthyr, Newport.

Improve the lives of service users by co-ordinating the provision of direct housing related support and housing management services by working with area operational and central support teams and liaising with a range of external agencies and partners. There may also be a requirement to work on your own in the community and/ or service setting.

Please note, you will be working with individuals who are coming out on bail from the prison system.

Monday - Friday

8am-4pm / 2pm – 10pm with a rolling Rota for on-call shifts covering weeknights, weekends, and bank holidays
However, there is flexibility around this which can be discussed at the interview.

What you'll need to succeed.

You will need a minimum of 2 years' housing experience. Please note, driving is essential for this role.

You will need to be based in the Cardiff area.

Pay: £14.55 per hour