Your new company

Hays is working with a financial services organisation in Central Bristol.

Your new role

The organisation are looking for an Interim Pensions Administrator. Hours of work are Monday to Friday, 09:00-17:00 (35 hours a week). Pay for the role is £13.19 per hour. Main duties of the role include:

• Processing of client instructions and any task activity accurately and to the service standards set by the company at all times, maintaining confidentiality and demonstrating discretion.
• Building good relationships with clients and business introducers.
• Where relevant and appropriate, informing managers, clients and financial intermediaries of specific matters or issues affecting their schemes and benefits relevant to each scheme, especially actual or potential problems.
• Ensuring that client deadlines, all internally agreed key performance indicators, service standards and regulatory reporting requirements are met.
• To fulfil any other reasonable requirement of the department.
• Proactively identifies risk within the department and escalates concerns to Team Leader.

What you'll need to succeed

• Pensions administrative experience (at least 1 year)
• The ability to take responsibility for your own administration, including paperwork and filing.
• The capability to explain complex information simply and clearly
• The ability to network and establish relationships with clients
• The ability to work in a team
• Time management skills
• Customer service skills
• Self-motivation and organisation
• A good level of numeracy and IT skills
• A target-driven mindset
• A flexible approach to work
• Decision-making skills
• Discretion and an understanding of the need for client confidentiality
• An ethical and professional approach to work

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.