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  • Job type

    Temporary
  • Location

    High Street Kensington
  • Working Pattern

    Full-time
  • Specialism

    Facilities Management
  • Industry

    Government & Public Services
  • Pay

    £15 - £16 per hour + holiday pay
  • Closing date

    23 May 2024

Temporary long term Facilities Helpdesk Administrator

Your new company

A facilities management provider who specialises in supporting local councils and government services.

Your new role

    • Handle inbound phone calls, emails, and portal requests directed to the facilities helpdesk.
    • Distribute tasks received through the helpdesk to the relevant facilities teams.
    • Close tasks after completion by the facilities team.
    • Perform clerical duties such as photocopying, faxing, and mailing.
    • Maintain both electronic and hard copy filing systems.
    • Retrieve documents from the filing system.
    • Handle requests for information and data.
    • Resolve administrative problems and inquiries.
    • Coordinate office moves in collaboration with PA/secretarial teams.
    • Schedule and coordinate appointments and travel arrangements for facilities move teams.
    • Open, sort, and distribute incoming invoices.
    • Maintain office supply inventories.
    • Coordinate maintenance of office equipment.

What you'll need to succeed

    • Experience using Concept.
    • Helpdesk administration experience of 2 years.
    • Ability to communicate with various stakeholders across the business.
    • Excellent prioritisation and planning skills.
    • Comfortable in a client-facing environment.
    • Strong relationship development skills.
    • Flexible attitude and ability to manage conflicting demands.
    • Handle sensitive and confidential information professionally.

What you'll get in return

£15.00 per hour, 35 hours paid per week, full time consistent shifts, holiday pay and allowance of 28 days per year.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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