Your new company

Your new role

• Booking in appointments for engineers for repairs ensuring excellent customer service.
• Updating appointments for engineers logging all alterations on a bespoke CRM system.
• Quickly and efficiently taking inbound calls and consistently hitting targets.
• Email correspondence and proactively responding to queries.
• Amending or rescheduling bookings.

What you'll need to succeed

• Previous experience within Administration or Customer Service.
• Proficient with Microsoft Packages and experience working on a CRM system.
• The ability to work quickly and efficiently and consistently execute a high level of productivity.
• Excellent attention to detail.
• Exceptional telephone manner and ability to communicate effectively.

What you'll get in return

• £12.82 per hour premium.
• Full time Monday-Friday, 08:30am-17:00pm.
• Role based in the centre of Preston.
• The potential to be extended or made permanent is dependent on business needs.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.