Job type
TemporaryLocation
PortadownWorking Pattern
Full-timeSpecialism
AdministratorsIndustry
ConstructionPay
negotiable
Temporary customer service administrator - portadown
Your new company
This in a fantastic opportunity to join a well-established successful company in Portadown. This company is a family business successfully trading for over 70 years and have gained an amazing reputation. They are recruiting for a customer service administrator. This is a temporary position.
Hours of work is Monday – Friday 8-5 but could be flexible to accommodate.
Hours of work is Monday – Friday 8-5 but could be flexible to accommodate.
Your new role
As Customer service administrator duties include:
- Coordination of aftercare activities
- Order materials, scheduling work efficiently utilising the team, monitoring progress and processing payments
- Dealing with customer complaints by phone and in person
- Liaise closely within the operations team to prioritise key customer accounts
- Responding to customer requests and issues politely, quickly and efficiently through verbal and written media
- Maintaining customer records using CRM system and other databases
- Provision of management information and regular reports
- Provide support in debt management and credit control
- General administrative and clerical support
- Suggest and implement innovative ideas for improvement in processes and Customer experience
- Responsibility for complying with and in the management of Health & Safety as stated in the company safety policy
- Any other duties as reasonably required
What you'll need to succeed
You will have 1 years administration experience
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
