• Degree educated – ideally in statistics, mathematics, industrial engineering, or business-related degree
• Desirable – Postgraduate qualification desired e.g. M.Sc. in Business administration, industrial engineering

Key Experiences:

· Proven track record of operating in a highly changeable working environment – dealing with ambiguity and complex issues and concepts.

· Experience working in a data-driven environment.

· Strong project management experience/knowledge of working in the delivery of technology-based products.

· Detailed understanding of data analytics processes with the ability to analyse data using multiple system/data modelling tools available such as Excel, VB, Access, Tableu, T(SQL) and Salesforce

· Experience working in report creation, modelling and trend forecasting.

· Business partnering experience required.

Key Responsibilities:

· Proxy for the technical Business insight manager

· Proxy for the technical business insight partners

· Drives and support the design of strategy to transform data into actionable insights to support and deliver our strategic goals in a cross-functional environment.

· Lead strategic initiatives in improving our financial performance and customer experience either through identifying cost saving, efficiencies, improvements, and other opportunities to protect and increase our customer base.

Develop training materials and analytics, driving best practice, standards and ensure the appropriate documentation is in place.