BI and MI primarily utilising Power BI. Working closely with key stakeholders on performance drivers. SQL
Business Intelligence Reporting Leader/ Manager
Location: Sheffield/ Chesterfield
Hours: Flexible start time, Full time, Days only, Hybrid eventually
Amazing benefits include: >20% paired contributions Pension, BUPA Health Insurance, 25-30days holiday over service, Death in service 8x salary, Personal Accident Cover, Support setting up a Will.
Main tasks & responsibilities of the successful Business Intelligence Reporting Leader/ Manager:
Build and continuously improve reporting outputs that enable performance to be managed and improved.
Meet all Reporting Catalogue requirements – All Business Intelligence
Build and maintain relationships with key stakeholders at all levels of understand objectives and performance drivers.
Act as Subject Matter Expert in defining the right KPIs and operational metrics
Set-up pipeline of developments and analytical work; review and prioritise workload
Continuously develop MI data model; enabling one master version across the business
Support all provisions of insight and capacity plans
Provide data to support project and change, trend/ volume drivers and the impact analysis as required. Innovative mindset - Capture and maintain mechanisms for reporting benefit impacts from any changes to process or other improvements
Ensure all company process documentation and reporting definitions are kept up to date and streamlined
Accountabilities of the successful Business Intelligence Reporting Leader/ Manager:
The completion of timely and accurate updates for all member services business intelligence
Creative report design and visualisation to make decision making easier and more efficient
Be the controller of all KPI definitions
Own the Member Services BI data model
All analytical, business and process modelling capability
Providing the data to identify future skilling requirements and gaps in operational teams
Required Experience/ Skills of the Business Intelligence Reporting Leader/ Manager:
Technology is primarily Microsoft based (SQL Server, Power BI, MS Teams, Sharepoint etc)
Hands on experience of Power BI development including data modelling and report development using DAX and Power Query (M) is essential.
The ability to build and improve complex SQL scripts to extract data from source systems (SQL Server) is essential while knowledge of R or Python is desirable
Working knowledge of Excel, PowerPoint and Word, with a high degree of competency in using them in the production of reports
Excellent numeric and data manipulation skills
A proven track record in business intelligence, ideally within financial services (or banking/ pensions) regulated industry would be ideal
Experience of working within a back office or client customer/ member facing telephony environment
An ability to prioritise effectively and work to tight deadlines
Effective communication skills, both verbal and written, ideally with experience of producing stakeholder packs and MI reports/ dashboards
A basic knowledge and understanding of the range of services provided by capacity planning, business insight and operational excellence functions Candidate
Profile of the successful Busing Intelligence Reporting Leader/ :
A strong customer focus coupled with a sound commercial awareness.
An articulate, confident, and experienced professional with strong interpersonal skills; strategic and goal orientated; adaptable and tenacious.
Predominantly working under own initiative, following agreed processes
Continuously improving own processes and wider business reporting & governance
High level of personal drive and energy to set and achieve short and longer-term targets.
Skilled communicator with the ability to influence and motivate others.
Problem solver with strong articulation skills to propose solutions.
Ability to maintain positive and productive working relationships; promote collaborative teamwork.
High level of self-awareness and understanding of the impact of own behaviour on others.
Uphold the highest standards of company values practice and treats everyone with dignity, honesty and respect. Understands the key financial drivers and dynamics of a business.
Deadline and results focused.
Able to be flexible and respond rapidly when relevant issues/ opportunities arise.
Be a champion of best practice and promote what is right for the business
Business Intelligence and Management Information, primarily utilising Power BI.
Working closely with key stakeholders to understand performance drivers.
Develop the right reports to allow the business to achieve its objectives and to continually improve.
Maintain the BI data model, providing a master model throughout the business and enabling the provision of effective operational plans and insight on where member service can be improved to drive operational excellence.
Recent implementation of new administration platforms (Intellipen from Procentia) and a new member portal, all administration processes and workflows were rebuilt and a new data model and reporting suite has been developed using Power BI.
Enhance, develop, build the businesses operating model to facilitate continuous improvement based on data-driven decisions.
To apply for this excellent role as Business Intelligence Reporting Leader/ Manager click apply NOW or contact Nikki at Hays Tech Sheffield – Working for your tomorrow – Expert in Tech Recruitment #4222655
Technology & Internet Services
Data & Advanced Analytics
Upto £50,000 pa dependant on presented experience
Talk to a consultant
Talk to Nikki Outram, the specialist consultant managing this position, located in Sheffield