Your new company

Part of a billion dollar group, your new company are a high reputable, worldwide, manufacturing business. They operate in over 19 countries with a headcount of over 3,000 (and growing!). They are going through a period of change and acquisition but that has not slowed down business.

Thanks to their dedication and sustained work ethic, they are proudly the trusted partner of choice for many small and big businesses. Their products and solutions increase productivity, efficiency, sustainability, and cost-effectiveness. In addition, their integrated omni-channel platform ensures that they are a single source for everything you need. As such, whether you contact us via social media, our website or via telephone, your customer experience will always be the same.

Your new role

You will take responsibility for Manhattan’s 2017 and 2020 WMS platforms ensuring they are performing at their optimum capability and serving the needs of our associates and ultimately our customers. This also includes leading a small team of WMS technicians to ensure continued improvement of all aspects of the WMS system by partnering with the business to take onboard requirements and needs and delivering class leading solutions.

Primary Duties and Responsibilities:

• Work with WM Lead to assist with design, scheduling and implementation of enhancements and upgrades with a focus on quality of delivery
• Actively participate in Incident and Problem management including recommendation and implementation of improvements to ensure issues do not recur
• Provide expertise to assist project teams implementing new solutions
• Work with Integration teams (internal and external) to ensure interfaces and other business applications communicate effectively with WMS
• Work with WM Lead to manage the performance of the relevant supplier(s) to ensure IT are able to adhere to agreed SLA’s
• Own tasks through to completion or follow an escalation process

What you'll need to succeed

• At least two years’ experience in an IT WMS Technician role using WMS Manhattan
• Previous experience of application configuration and/or development
• Strong relationship management skills

What you'll get in return

• Pension is 4.5% or increased to 6% employer contribution matched to employee (employee can choose to contribute up to 10%)
• We have PMI via AXA PPP (£50 excess to use and they will accept pre-existing health conditions) - also for partner and any dependents living in the same house up until 24 years old.
• Employee Assistance Programme
• Life assurance at minimum 3 x annual salary
• Free global travel insurance
• Discounted gym membership
• Staff discount online staff
• 8 hours paid appointment time per annum
• 25 days holiday + stats (rising to 27 after 5 years' service)
• Non-contractual bonus - % of annual salary paid depending on grade and company performance
• Hybrid working (2 days p/w from home with £10 per month contribution to running costs through payroll)
• Free on-site parking

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #4170626