Service Desk Technician

Contract Inside IR35 Stevenage

Your new company
You will be working for an excellent establishment within the public services industry. They are well known across the country for their duty to support the people who fall within their remit.

Your new role
You will be focusing on building laptops ahead of the M365 rollout that the client is looking to put in place. You will perform remote troubleshooting through diagnostic techniques to determine the best solution based on the issue and details provided by customers.

What you'll need to succeed
A strong ability to demonstrate excellent customer service skills in the resolution of all enquiries in accordance with SLA targets, ensuring that customers are informed throughout. You will serve as the first point of contact for customers seeking IT technical assistance via telephone, email, or in person.

You must be willing to travel to multiple sites to provide support. This will be on a frequent basis.

What you'll get in return
The chance to work for an excellent organisation, in an exciting, dynamic role that allows you to work for an initial 3 months (with the view to extend).

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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Summary

Job Type
Contract
Working Pattern
Full-time
Industry
Government & Public Services
Location
Stevenage
Specialism
Infrastructure
Pay
Contract Hourly Rate
Ref:
4231854

Talk to a consultant

Talk to Luca Casarano, the specialist consultant managing this position, located in Milton Keynes
First Floor, ll Exchange Square, North Fourth Street

Telephone: 03330106637