Mobile Heavy Plant Engineer

Required Mobile Plant Engineer 34k-50k OTE Permanent Position - Covering Central Scotland

Hays Engineering is working on behalf of large heavy plant supplier looking for a Mobile Plant Service Engineer.
Salary 34k-50k OTE

Working for my client you will provided with a company van, you will be required to have some basic hand tools, other tools will be provided. This is a permanent position. Looking for someone living in central Scotland to cover the central belt. There is plenty of overtime available, with weekend work from time to time. The company has a pension scheme in place with a share plan also. This is a great opportunity to join a growing company with plenty of career progression. The working hours are 8am-4.30pm Monday to Friday with some weekend work also.

As Field Service Engineer You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques.

Job Profile Summary
To respond to customer’s field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer to create a quote as per the request of the customer within a cost and time effective manner.

Main Job Functions
Provide an estimate of arrival time at customer’s site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.

Contact customer’s site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements.

Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow my client to construct a quote as requested by the customer.
Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.
Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards.

Individual Competencies
Customer Focus: Being successful means continuously paying attention to customer needs and adapting as these evolve. This heightens the importance of building strong customer relationships and delivering customer centric solutions
Cultivates Innovation: Paying attention to what customers want and need – new and improved products, services, solutions, and experiences. Taking initiative and collaborating with people who have diverse points of view.

Drives Results: Infusing the team and organisations with a sense of urgency. Creating a culture where organisational performance is always top of mind. Communicating a vision, setting priorities, developing and executing plans that achieve the desired outcome for my client
Courage: Being comfortable with the conflict that is inherent to being a champion of an idea or course of action. Meeting tough situations head-on to constructively resolve them. Saying what needs to be said at the right time, to the right person, in the right manner to effect change

Specific Skills
Work autonomously on own initiative and well as part of a team
Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business
Motivated and dynamic self-starter
Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines
Effective problem solver with strong analytical skills

Knowledge in the use of field-based diagnosis tools and equipment essential
Heavy Earth Moving equipment operating knowledge
Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice
Experience of a variety of construction and static machines essential

What you need to do now
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Job Type
Working Pattern
Glasgow & Strathclyde
Mechanical Engineering
Closing date
16 Jul 2022

Talk to a consultant

Talk to Brendan Eivers, the specialist consultant managing this position, located in Edinburgh
2nd Floor, 7 Castle Street

Telephone: 0131 603 8381