IT Support Analyst - ERP/MS Dynamics

Applications Support Analyst - MS Dynamics AX - Cheadle to £35,000!

Prestigious opportunity for a highly-motivated, enthusiastic and proactive IT Support person to work as part of a small friendly team supporting 170 users worldwide.

So, what’s the job ‘in one’? Your main responsibility will be the 1st and 2nd line support of our Microsoft Dynamics AX ERP system but will also involve working with other applications/systems, undertaking analysis, diagnosis, and resolution to a variety of IT issues.

  • You will support our ERP system Microsoft Dynamics AX 2009 for sales, purchasing, and finance.
  • Front-line support for users to resolve various issues involving software, hardware, and peripherals.
  • Process support calls in-person, over the telephone, or via our ticketing system.
  • Engage with business users to determine the nature of any problems they encounter.
  • Plan and undertake scheduled system testing and maintenance.
  • Helping as an IT analyst with several ongoing IT projects.

If you possess a combination of the following skills then LETS TALK!

  • A team player but also someone who uses their initiative when necessary and can work on their own
  • A high interest in IT and learning how systems/software/hardware work
  • A basic knowledge of networking
  • Experience in PC troubleshooting
  • Knowledge of Windows operating systems, Active Directory, basic all-round IT support
  • Familiar with Microsoft Business Central or Microsoft Dynamics AX (desirable)
  • Understanding of using Microsoft SQL Server and related technologies (advantageous but not essential)

In return you will be rewarded by working with passionate, friendly, talented people just like you, valued for your skills, and rewarded for your contribution. You’ll be part of an amazing, growing, vibrant business with a superb future that you’ll be a vital part of.

What you need to do now
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Job Type
Working Pattern
Technology & Internet Services
to £35,000 + Benefits

Talk to a consultant

Talk to Leanne Thomas, the specialist consultant managing this position, located in Manchester
4th Floor, City Tower, Piccadilly Plaza

Telephone: 0161 870 8181