Housing Needs Officer

Housing Needs Officer job, Birmingham – Perry Barr, (Housing Solution & Support Service)
Housing Needs Officer job, Birmingham – Perry Barr, (Housing Solution & Support Service)

Your new company

You will be working as a Housing Needs Officer for Birmingham City Council, at Oscott Gardens Homeless Centre, which is an assisted living facility located in Perry Barr. The purpose of this role is to deliver support to tenants and enable them to sustain their homeless centre tenancy to then be able to move onto a suitable and secured accommodation.

Your new role

One of the most important responsibilities of your role as a Housing Needs Officer, will be to ensure the safety of all residents at the centre. Typical daily duties will include issuing licensing agreements, deliver resident inductions and referring to support agencies to aid residents in managing their expenditure and maximising their income. You will also be responsible for void room management and ensuring rooms are ready to be re-let by carrying out room inspections and arranging for repairs and decorating work.

What you will need to succeed

To succeed in this role, you will need to be comfortable around people with a desire to help and assist others; especially those who are vulnerable. You must have experience within customer service, ideally in a frontline service role within a housing or homelessness centre. If you are passionate and are committed to preventing homelessness, then this is a perfect role for you. This post requires a clear Enhanced DBS, which Hays will process free of charge if you are not currently on the DBS update process

What you will get in return
This role is based in Perry Barr, Birmingham, working across a shift pattern Monday to Sunday from 7am to 8pm, or a night-time shift pattern of 8pm to 8am. Working as part of the Council’s City Housing directorate, you will be joining one of the largest teams within the Council, who manage the largest housing stock in Europe. They are going through a period of transition, which may open permanent opportunities in the future

What you need to do now

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now. If this job is not quite right for you but you are looking for a new job, contact your local Hays office for a confidential discussion on your career. #4223494
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Job Type
Working Pattern
Government & Public Services
Social Housing

Talk to a consultant

Talk to Jasmine Nguyen-Smith, the specialist consultant managing this position, located in Birmingham
3rd Floor, One Colmore Square

Telephone: 0121 230 1485