Customer Services

Part time, customer service, complaints handling research data, temporary

Your new company

Hays are privileged to be working for a well know, reputable company in the recruitment of a Customer Service Advisor.

Your new role

This is an interesting and varied role where you will work as part of a proactive team who provide a professional and informative customer service function. This is a part time, working 26.75 hours a week on site. There will be a shift pattern and the salary is £10-£11 per hour. Some of your duties include...

  • Working with other teams to make sure staff shortages are covered
  • Complaint handling
  • Undertaking telephone surveys
  • To assist with events
  • Reception duties
  • Administering a centralised electronic booking system

Please note an Enhanced DBS will need to be done.

What you'll need to succeed

To be successful you will...

  • Have good literacy and numeracy skills
  • Have excellent interpersonal communication and customer service skills
  • Be proficient using Microsoft Office
  • Have the ability to deal with confidential and sensitive information
  • Have previous customer service experience

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #4258896
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Summary

Job Type
Temporary
Working Pattern
Part-time,
Industry
Government & Public Services
Location
Dudley
Specialism
Customer Services
Pay
£10-£11 per hour
Ref:
4258896

Talk to a consultant

Talk to Darby Collins, the specialist consultant managing this position, located in Telford
Ground Floor, Padmore House, Hall Court, Hall Park Way

Telephone: 01952 200340