You will be working for a rapidly growing organisation who are becoming leaders in their field. This business has thrived throughout lock down and forecasts to double in size over the next two years, giving you the reassurance of job security. Naturally, the Collections department has become a key function of the role and boasts a vibrant, energetic culture which has proven to increase results.
Your new role
This is a permanent job that requires a Collections Agent to come in and be an integral part of the Credit function. Your main duties will include; proactively contacting customers to chase payment (B2C & B2B), understanding customers situations, reaching agreements with customers, operating on a dialler formation to maximise collections, providing an excellent level of customer service and liaising with DCA's when required. This job is ideal for someone looking to take on additional work, grow their career and work within a fast-paced environment. This is a full-time role working Monday – Friday, you will be expected to work the following shifts; 8-4, 9-5 and 10-6 when required.
What you'll need to succeed
To be considered you must have a strong background in B2C Collections. Experience dealing with DCA's and working on a dialler is highly advantageous. Also, you must be prepared to work on shift patters- 6pm being the latest finish and no weekend work.
What you'll get in return
This job gives you the rare opportunity to work for a rapidly growing organisation that guarantees growth within its Credit function and as a result, progression into a more senior role becomes available. . The company also offers free onsite parking, 25 days holiday plus bank, healthcare cash plan, annual bonus scheme and team social events. You will be working from open plan, modern offices that boast a friendly, outgoing culture.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #4256015
Energy, Utilities & Mining
Talk to a consultant
Talk to Adam Crossland, the specialist consultant managing this position, located in Manchester