Collections Specialist x3

Newly Created roles! Experienced Collections Specialist's required for Cheadle based company. Immediate Start.

Your new company
Working for this long established stable service provider you will join a leading market leader who prides themselves in providing the best professional customer experience.

Your new role
A newly created role and team, you will showcase your collections expertise by demonstrating your strong customer collections ability and tenacious attitude by means of B2C collections, assistance and negotiating skills.
Day to day duties will include making outbound calls to customers B2C who are in arrears with their payments.
Retrieval of monies owed, query resolve, understand issues and negotiate with payment plans if needed.
Provide a personal, professional and helpful manner at all times, you will work in high volume, low value monetary value and demonstrate your excellent interpersonal and collection abilities.
Working to targets you will be motivated and able to work to SLA's set and achieve.
A can do attitude with excellent communication skills - both verbal and written.

What you'll need to succeed
You will have experience of working within a Collections/Credit role (B2C/B2B)
Possess excellent customer service skills
Work to targets and possess attitude to succeed
Flexible and adaptable to meet the company needs

What you'll get in return
Excellent salary - £24-27,000 dependent on experience plus bonus
Free onsite parking
Holidays, Pension
Newly created role and team

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #4210352
Click here to access HAYS Privacy Policy, which provides detailed information on how we use and protect your personal information, and your rights in relation to this.


Job Type
Working Pattern
Credit Control
24-27000 plus bonus

Talk to a consultant

Talk to Joanna Taylor-Coburn, the specialist consultant managing this position, located in Altrincham
1st Floor, 5a Grafton Street

Telephone: 01619414533