Business Operations Administrator - Financial Services - Hybrid - SW London - £24,000 plus bonus
Your new company
Excellent opportunity available working for a large financial services business in South West London to work in the customer service team dealing with first-time resolution of inbound inquiries . The business is well-known in the industry for a wide range of products and has a great reputation both as an employer and as a supplier.
Your new role
Your new role will involve being responsible for inbound customer queries, owning and driving the resolution over the phone to internal and external customers, you will need to achieve excellent customer satisfaction/quality scores, respond to all inbound emails, calls and I-mails adhering to set targets.
What you'll need to succeed
In order to be successful you must have excellent written and verbal communication skills and ideally have office experience within a customer service/contact centre role or have customer service experience within retail during University studies. You must be available to start in March.
What you'll get in return
In return you will be offered a permanent contract paying £24,000 per annum plus a discretionary bonus, competitive benefits and an excellent work schedule of Monday to Friday, 9-5 or 8-4 with hybrid working available with 3 days in the office and 2 at home if desired.
What to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #4256367
Banking & Financial Services
Kingston Upon Thames
Call Centre Agent
£24,000 - £25,000
Talk to a consultant
Talk to Kimberley Pinto, the specialist consultant managing this position, located in London-Richmond