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Business Analyst ITIL

IT Business Analyst from an infrastructure background

The principal objectives will be:

  • To task manage the delivery of my client’s standard tool suite integration solutions for a Customer. A key part of this will be ensuring that the solutions have been thoroughly tested and meet the specified functional requirements.
  • To be able to present and walkthrough standard integration solution and delivery approach to service delivery teams and Customer teams.
  • Run workshops with key stakeholders to fully understand requirements and document these into use case requirements specifications, produce solution specifications, project plans, test plans and scripts.
  • Work with in-house development, data configurators and process consultants and delivery teams to implement the agreed solution.
  • Manage and execute the end to end testing of the solution with all interested parties.
  • Produce solution and user documentation like user guides and release notes.

  The Ideal Candidate
  • Experience of analysing and delivering a system integration solution to a core business system deployed in a medium to large size company.
  • Sufficient technical skills to be able to read XML documents using to support the required integrations and understand the concepts of web service technologies.
  • Have been the lead business analyst and/or project manager for an application development project, delivered to (or within) a medium to large size company.
  • Such a project will have been at least 3 months in duration, managing a project team of at least 6 people – where the team was made up of software designers, developers, testers and business representatives. Have worked in Customer facing environment.
  • Be able to write high quality requirements documents, test plans, project plans, user guides, highlight reports and release notes.
  • Be able to guide the development team, at a detailed level, on the functionality that needs to be developed and any changes / corrections that need to be made during the development lifecycle.
  • Be able to carry out hands on application functionality testing, prior to handing over for user acceptance.
  • Be able to design business processes, perform requirements analysis and run requirements workshops.
  • Be able to communicate effectively at all levels within the organisation.
  • Be able to drive and influence others in both IS and the business to deliver to schedule.
  • Take ownership of both technical and business issues


Job Type:
Technology & Internet Services
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