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Consumer Care Executive

Consumer Care Agent - Temporary (to permanent) - £12.00 - £13.00 per hour including holiday pay. (20-25K perm)

Your new company

An exciting new opportunity for a Consumer Care Advisor has become available working for an FMCG beauty business in West London, initially working from home on a temporary basis. This position is working for a friendly, family feel business that represents well known brands within the beauty industry. This role although temporary, has the potential to extend or be made permanent dependant on business needs and performance. This role is paying £12 - £13 per hour including holiday pay and if made permanent the salary will be between £20,000 - £25,000 depending on experience.

Your new role

My client are looking for an organised, enthusiastic team player whose primary focus is to provide a high standard of services at all times by answering queries professionally and accurately. You will have sole responsibility for handling the consumer care function and will ideally have experience in consumer care and have used Zendesk in your most recent position where you will have dealt with multi-channel consumer queries.

What you'll need to succeed

In order to be successful you must have recently worked within an ecommerce/beauty or FMCG business dealing with online and phone based consumer queries and have significant knowledge of Zendesk. As this position is a temporary position initially you will need to be able to start immediately and be able to work remotely for the next few months until offices return.

What you'll get in return

In return you will be paid between £12-13.00 per hour including holiday pay and enjoy excellent working hours of 9-5pm, Monday to Friday. If this position is made into a permanent role the salary offered will be between £23,000 - £25,000 depending on experience.

What you need to do now
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Summary

Job type:
Temporary
Working Pattern
Full-time
Industry
Retail & Consumer Goods
Location
Richmond (Surrey)
Specialism
Call Centre Agent
Pay
£12.00 - £13.00 - per hour
Ref:
3821934
Apply Now

Talk to a consultant

Talk to Kimberley Pinto, the specialist consultant managing this position, located in London-Richmond

1st Floor, Vestry House, 21 Paradise Road

Telephone: 0208 940 9386

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