Call Centre Associate

Call Centre Associate, Permanent, Basingstoke, Full Time, Mon to Fri, £20K to £24K PA + benefits

Your new company
You will be joining an outstanding organisation, who lead their market sector and are currently going through a period of extended growth and development including; significant investments in new products and services, software systems and technology. This business has a very stable history and they place their customer support at the heart of everything they do.

Your new role
You will be joining a well-established and professional team in the role of Call Centre Associate. Your position will play a critical role in the success of the team and the division. Duties will include; Receive and manage inbound calls from clients enquiring about the organisations savings products, Open savings accounts on behalf of new clients. Help with savings queries, website questions and help clients complete the application process. Talk though complex savings processes with prospective clients. Make account amendments where required. Engage with customers and provide excellent customer service and brand representation.

What you'll need to succeed
Our client is seeking to employee an experienced customer service executive to join their team. You will need to be able to clearly demonstrate on your CV and in person, experience of working within a business to consumer call centre environment. The ideal candidate will need to demonstrate strong verbal and written English skills and the ability to work within a busy and dynamic environment. Our client is ideally seeking a candidate with a background with the financial services sector, with banking customer service experience especially of interest. You will need to be highly IT literate and able to learn new software systems quickly and efficiently.

Please note: we are anticipating high volume of applications and it may not be possible to respond to all applications. Only candidates with, and seeking to develop their career within a call centre environment should apply.

What you'll get in return
Call Centre Associate, Permanent, Basingstoke, Full Time, Mon to Fri, £20K to £24K PA + benefits

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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Job type:
Working Pattern
Banking & Financial Services
Call Centre Agent
£20K to £24K PA
Apply Now

Talk to a consultant

Talk to David Furlong, the specialist consultant managing this position, located in Basingstoke

Ground Floor, 2200 Renaissance, Basing View

Telephone: 01256633150

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