Head of Change Delivery

Waltham Forest is an ambitious Borough.

We are ambitious for our people, our communities and our services.

We are currently looking for a Head of Change Delivery to lead change and transformation across the Council. Working at the heart of our newly established change agency, you will build strategic, proactive relationships with key decision makers in our neighbourhoods, environment and growth services, to understand, shape and deliver their change requirements. You will also lead the core transformation project team that delivers Council wide change support. You will play a key role in embedding excellence in critical projects, programmes and portfolios and in ensuring the success of our Creating Futures corporate strategy.

An ambitious Borough

Driven by culture and the innate creativity of our residents, we have developed innovative ways to build our communities and transform our Council. As London’s first Borough of Culture and the MJ Council of the Year, we are creating more opportunities to empower our residents and boost their life chances. We are a Council bursting with energy and opportunity. Our strong grasp of our finances mean that we can invest – in our residents, our place and our people. Over the coming months, are working with our communities to set out what we want Waltham Forest to be by 2030; how that relates to the ever-changing world, and what that means for services and infrastructure.

To deliver this radical future, we are transforming our approach to the management of change, and have created a Change Agency to deliver seamless transformation across the Council. The scope of this work is extremely broad and ambitious.

As Head of Change Delivery, your commitment and expertise will support the ongoing transformation of the Council and help enhance services to all residents and service users.

About you

To succeed in this role you will have direct experience of structuring, running and managing complex and multi stream services, business change projects, programmes and portfolios in Agile environments. You will be equally adept at building excellent relationships with senior managers and stakeholders, with a strong commitment to customer service excellence. You will be a successful and respected leader and manager able to lead and inspire teams in both traditional and matrixed working arrangements. Our ambition and innovation is to create an environment where the ability to work at pace, juggling multiple priorities, is critical.

We’re looking for individuals who are driven to improve public services, and who have a real passion for delivering change at pace in a dynamic environment. Candidates should have significant practical experience of delivering successful, high-profile programmes working with senior leaders to make a demonstrable difference. But above all, it’s your excellent interpersonal skills that will help you stand out – we’re looking for someone with the ability to challenge how we work in Waltham Forest in order to make us the very best in class.

How to apply

For further information contact Mark Bearn at HAYS on 0207 259 8743 or 07872 672290. By clicking on the apply button you can access a full role profile, structure chart and information on the application process.


Job type:
Working Pattern
Flexible Working, Full-time
Government & Public Services
Waltham Forest
Up to c£65,000 per annum
Closing date
02 Mar 2020
Apply Now

Talk to a consultant

Talk to Mark Bearn, the specialist consultant managing this position, located in London-City

4th Floor, 107 Cheapside

Telephone: 020 72598743

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