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Technical Specialist

Technical Specialist job on a permanent basis working for the Money and Pensions Service based in London
Launched in January 2019, the Money and Pensions Service brings together the free services delivered by the Money Advice Service, The Pensions Advisory Service and Pension Wise. We are an Arms-Length organisation, sponsored by the Department for Work and Pensions, with a joint commitment to ensuring that people have access and guidance to the information they need to make effective financial decisions over their lifetime.

As a new organisation, our approach is to put the customer at the heart of everything we do. We will be working collaboratively with our key stakeholders to ensure that all UK citizens can easily access the information they need to make the most of their money and pensions throughout their lives. This is an exciting vision that we want to get right. We will be using 2019 to understand what our customers and stakeholders need from the new organisation. Based on that, we will be innovating and testing ways of improving information and guidance across all channels, so we can develop new integrated customer services and journeys that are both efficient and effective. Your new role – Technical Specialist Working with the Pensions Quality Assurance & Technical Manager you will:

  • Deliver quality assurance services, ensuring that our services are technically accurate and meet an agreed set of customer service standards.
  • Answer technical queries from our Pensions Guidance Technical Specialists about all and any aspects of pensions, anticipating upcoming topics by picking up on new developments across the pensions industry
  • Update the technical accuracy of Pensions Guidance content and information products
  • Undertake any other duties as may be reasonably required within the scope of the role.

What you'll need to succeed

  • A strong knowledge of pensions law and practice across a broad spectrum of pension arrangements, occupational, personal and state;
  • Experience of a compliance/QA role is desirable but not essential
  • APMI or equivalent is desirable but not essential;
  • Be able to translate complex technical ideas and topics into clear spoken and/or written English.

What you'll get in return

In return you will be placed on a 1 year contract and will be paid £35,000 – £40,000 per annum plus an excellent benefits package, working in an excellent Central London location.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
For more detailed information, or to view other vacancies with this organisation, please visit our dedicated recruitment website https://microsites.hays.co.uk/jobs/MAPS

Summary

Job type:
Permanent
Working Pattern
Full-time
Industry
Government & Public Services
Location
London
Specialism
Pension Consultants
Pay
£35,000 - £40,000 per annum
Ref:
3733050
Apply Now

Talk to a consultant

Talk to Steven O'Connell, the specialist consultant managing this position, located in Victoria

1st Floor, Ebury Gate, 23 Lower Belgrave Street

Telephone: 02072598745

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