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Call centre operative

A part time customer service job based in Fareham working for a large organisation starting immediately

Your new company
The UK's largest independent producer of official statistics and the recognised national statistical institute of the UK.

Your new role
The interviewer role will require you to:
  • Conduct telephone interviews with members of the public, who have been randomly selected and pre-notified.
  • Encourage people to actively take part in the survey.
  • Ask questions and record the answers on a computer
  • Utilise electronic survey information to help you carry out the interviewing role
  • Complete a Basic Disclosure criminal records certificate and a 3 year referencing check.
The minimum weekly working hours are 22 and the maximum 30, shift times are as follows -
Monday 08:30 to 13:30
Tuesday 08:30 to 13:30
Wednesday 09:00 to 13:00
Wednesday 16:00 to 21:00
Thursday 09:00 to 13:00
Thursday 16:00 to 21:00
Friday 09:00 to 13:00
Friday 16:00 to 21:00
Saturday 09:30 to 13:30 ( 2 in 4 Saturdays)

What you'll need to succeed
Telephone interviewers must be excellent communicators, so you will need to have:
  • A pleasant and friendly personality - A clear speaking voice
  • The confidence to converse with a wide selection of people in order to gain respondents interest and co-operation is essential
  • The ability to adapt your approach to the different circumstances you will have to encounter
  • The ability to persuade reluctant people to agree to be interviewed
  • The ability to work independently with minimal supervision
  • The ability to use a PC, and follow detailed instruction to order to record data accurately


What you'll get in return
A long term temporary role starting in May and June 2019 working for a large organisation based in Fareham. There is free parking on site and other amenities including canteen etc. The pay rate is £10.18 per hour including holiday. These roles will potentially be required up until March 2020.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Summary

Job type:
Temporary
Industry
Government & Public Services
Location
Fareham
Specialism
Call Centre Agent
Pay
£8.85 - £10.18
Ref:
3577714
Apply Now

Talk to a consultant

Talk to Sarah McFeely, the specialist consultant managing this position, located in Portsmouth

1st Floor, 12 Edinburgh Road

Telephone: 023 9287 7653

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