IT Support Technician - Inside IR35

IT Technician, Point of contact, Software and Hardware installation
Your new role
A great opportunity has arisen for an experience IT Technician to join a well-known College in London for a 3 month contract. The Hourly Rate is £12/Hour Inside IR35 - depending on your experience.

This is a good chance to enhance your skills and start your career in the Higher Education Sector. The main purpose of the role is to:
  • Provide 1st/2nd ICT support to all employees and supported clients including assisting with day to day escalations and investigating complex problems or repeat failures.
  • Provide a quality customer focussed service ensuring calls are logged accurately and resolved efficiently using the Helpdesk Management system.
  • Support Hosted Telephony solution; update System backend as required in relation to moves and Changes. Configure and replace faulty Handsets.
  • Maintain the smooth and efficient operation of end-user computer equipment (including desktop and mobile devices) through effective installation, configuration, performance management and trouble-shooting within defined service level agreements.
  • Install and configure client-based (PC/MAC) hardware and software efficiently and to timescales agreed.
  • Implement server-based MAC/Windows imaging.
  • Installation of software, application of software upgrades/patches/service packs.
  • Liaise with the Senior Support Technician, on issues relating to software or the network.

What you'll need to succeed
You will need to have experience in providing 1st and 2nd line help desk support and high quality customer service. You will also be self-motivated and need to have great communication skills, ability to work flexibly as well as to prioritise client demands as well as

What you'll get in return
This is a great opportunity to start immediately into a contract position and enhance your skill set.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.


Job type:
Technology & Internet Services
Public Sector It
£12/Hour Inside IR35
Apply Now

Talk to a consultant

Talk to Andrea Calamita, the specialist consultant managing this position, located in London

Ebury Gate, 23 Lower Belgrave Street, London, London, United Kingdom, SW1W 0NT

Telephone: 02072598746

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