IT Service Manager - Hays - Recruiting Experts Worldwide

IT Service Manager

Service Integration Manager, London - Financial Services - Permanent

A UK based Investment Management firm requires an experienced IT Services Manager to provide oversight of existing IT infrastructure, including network connectivity and Desktops. You will provide Vendor Management for all IT support services provided by 3rd parties, ensuring service levels are met and that regular service review are held with key suppliers. In addition, an element of first and second line support is required as well as remote hands support where required for 3rd party suppliers. You will be a proven team player with excellent vendor IT management skills, ideally gained in a financial services environment.
· You will be a strong communicator, with the ability to deal with colleagues at all levels.
· Adaptability to changing business requirements and prioritising conflicting issues appropriately is a must.
· You will possess some form of qualification in Project Management methodologies e.g. Prince 2 / Agile as well as a thorough understanding of SLA’s and service contracts.
· Projects will include Windows 10, Office 365 and Skype for Business which you will have experience in.
· You should have a knowledge of ITIL best practices and Sharepoint.


Job type:
Banking & Financial Services
Banking and Capital Markets
£55,000 - £65,000
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Talk to Louis Thorne, the specialist consultant managing this position, located in London City

107 Cheapside, London, EC2V 6DN

Telephone: 02034650121
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