Your new company
Is a highly established computer services provider who are globally expanding from their main office based in the UK. They are rapidly becoming once of the most successful companies within their organisation, and are looking to build on their success by adding experienced individuals to their talented infrastructure team.
Your new role
You will use internal system to log 1st line IT requests, tracking these through to completion, while utilising Microsoft Office applications to perform other support and admin tasks. As well as this, you will be dealing with a high volume of inbound calls and working efficiently to tight SLAs whilst providing an exception level of customer service.
What you'll need to succeed
- Basic understanding of IT
- Excellent customer service skills
- Good time management skills
- Excellent telephone manner
- Attention to detail
- Fast paced and proactive nature
What you'll get in return
The chance to work for a brilliant organisation, on an initial 6 month contract whilst earning a competitive hourly rate.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #4211195